Heron Managed Services was born out of a family of security solutions. Brothers Jeremy and Bryan Bates have worked in the electronic security industry for over 30-years, after their parents, Sonny and Pat Bates, purchased the Sonitrol of Lexington franchise and simultaneously founded Bates Security. Today, Jeremy and Bryan operate one of the nation’s leading security companies, which offers a comprehensive and consultative approach to business and home security. After many years of consulting with business owners on security, video surveillance, access control and fire solutions, Jeremy and Bryan realized there was a need for network security and IT managed services solutions so they partnered with ICX Managed Services to fulfill this important need and Heron MSP was born.
The Bates Security team has now evolved to deliver the same tenacity, consistency, and care to their client’s network and IT infrastructure which will make their access control, building security, and IT infrastructure much stronger and more comprehensive. The addition of these managed services solutions to customers already using Bates Security solutions provides a broader and wider-reaching overall security solution for business customers large and small.